Burçin — Website Sales Assistant

Burçin: An AI Sales Assistant That Works On Your Website

It learns your own website content, answers visitor questions in about two seconds, and captures the contact details of interested visitors to notify you instantly. Added to your site with a single line of code.

Try it right now: the chat bubble in the bottom right corner of this page is Burçin itself. Ask, and let it answer.

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Visitors leave my site without asking anything. What should I do?

Most visitors do not want to fill in a form, and they certainly do not want to call. When they cannot find a quick answer to the question on their mind, they close the tab and never come back. You never even learn that they visited.

Burçin steps in at exactly that moment. It answers the question from your own website content, understands what the visitor is looking for, asks for contact details as the conversation progresses, and notifies you instantly. Business hours, weekends, the middle of the night: it makes no difference.

Where does Burçin get its information?

During setup it crawls your site from end to end and splits the pages into meaningful passages. When a visitor asks a question, it finds the passages closest to that question and builds the answer only from those passages. In other words, everything it says is content you wrote.

1

Answers in about two secondsThe visitor is not kept waiting; the flow of the conversation is never broken.

2

Nine languagesIt detects the language of the page and replies in it: Turkish, English, German, Spanish, French, Russian, Korean, Chinese, Japanese.

3

Refreshes itself when your site changesWhen you publish a new page the knowledge base updates automatically. Unchanged pages are not reprocessed, so no needless cost appears.

4

Keeps the conversation on topicIf the conversation drifts, it politely but clearly returns to business; it does not drag out small talk.

Which package should I choose?

Standard Package

Showcase Standard

  • ✅ A chat bubble that works across your entire site
  • ✅ Answers from your website content and never strays outside it
  • ✅ Speaks nine languages and detects the visitor's language by itself
  • ✅ Captures contact details and notifies you instantly
  • ✅ Records every captured request
  • ✅ The knowledge base refreshes itself when your site is updated
  • ✅ Knows which page the visitor is on and answers accordingly
  • ✅ Abuse protection: per minute, per hour and per month limits
  • ✅ If the service goes down, a notification is sent and the system attempts to bring itself back up
  • ✅ A single line of code is added to your site; your existing setup is left as it is
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Recommended
Advanced Package

Showcase Plus

  • ✅ Everything in the Standard package
  • ✅ A Telegram bot under your own brand
  • ✅ Visitors can start on the site and continue on Telegram
  • ✅ A higher monthly message quota
  • ✅ The assistant's name, tone and sales rules are written specifically for you
  • ✅ Your pricing policy is defined to the assistant as a rule
  • ✅ Flags how urgent a request is: urgent, near term, researching
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Can Burçin make things up?

No. This is not a disclaimer added afterwards; it is the strictest rule in the system: it is built to answer only from the information on your site. Prices, delivery times, capacity, number of references: it guesses none of them.

When asked something it does not know, it never answers with "probably". It honestly says it does not know, asks for contact details so the matter can be passed to you, and lets you know. It does not compare you with competitors. It does not treat technical faults as a sales matter; it forwards them straight to you.

Who keeps the visitor data?

1

Captured requests are yoursName, phone, e-mail and the summary of the request belong to you and are never deleted automatically.

2

Chat records are kept for a set periodThey are deleted automatically after 90 days by default. You decide the period.

3

You can take your data at any timeAll your records are exported into a single file and handed to you.

4

If you leave, everything is deletedIf you stop using the service, all of your data is removed from the system.

How does the setup work?

1

ListeningWe talk about your site, your sales process and the questions you get most often.

2

CrawlingYour site is crawled and the knowledge base is built.

3

Identity and rulesThe assistant's name, tone and what it may and may not say are written down.

4

TestingYou write to it as if you were a customer; whatever is missing gets corrected.

5

Going liveA single line of script is added to your site and the assistant goes live.

For web chat and Telegram, setup typically takes half a day. The server side stays with us; nothing is installed on your server.

Frequently Asked Questions

Which website platforms does Burçin work with?

It works if your pages open as HTML in a browser. WordPress, Wix, Shopify, Webflow or a hand written site makes no difference; the single line of script sits at the bottom of the page and does not touch your theme or your existing plugins.

Do I need to install anything on my own server?

No. The server side stays with us; no access is requested to your hosting account, your database or your domain settings. The only permission needed from you is the ability to add one line of script to the site.

What happens if a visitor writes in another language?

Burçin detects the language of the page the visitor is on and answers in that language; if the visitor switches language mid conversation, it follows. Supported languages: Turkish, English, German, Spanish, French, Russian, Korean, Chinese, Japanese.

How does a captured request reach me?

The moment a visitor leaves contact details, a notification goes out to you. The summary of the request, the page the visitor came from and the conversation itself are recorded; you can open and read past requests later.

How do I choose between Vitrin Standart and Vitrin Plus?

If greeting the visitor who arrives on the site and capturing the request is enough, Standart fits. If you want the conversation to continue on Telegram as well, the assistant to speak with your own brand and your own sales rules, and request urgency to be flagged, you can look at the Plus side.

Can I try Burçin before it goes live?

Yes. The chat bubble in the bottom right corner of this page is Burçin itself; you can put your questions to it directly. During setup you also write to it as a customer would, and whatever falls short is corrected before going live.

Get in touch to see Burçin on your own site. If you like, try the chat bubble on this page first.

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