Kılman Training

What Should You Know Before Starting With Automation?

Most automation projects stall not for technical reasons but because the wrong task was picked first. This series covers that in three short lessons: what to automate first, where to look when a system goes quietly wrong, and how customer data should be collected from the start.

Who is this series for?

Anyone running their own business with a small team who feels that repeating work is eating their time. No coding background is expected. The lessons do not describe a product; they describe which decision leads to what, so they may help whichever tool you work with.

How does the series run?

Where to start with automation

Choosing which task to queue using three criteria, and not automating a broken process.

When you say the automation is not working

Diagnosing a system that runs wrong without raising an error. A silent fault is more dangerous than a loud one.

Collecting customer data properly

Which field to collect, where it sits, who reaches it. The costliest subject to fix afterwards.

How to use the lessons

They are written to be read in order, though each stands on its own. While reading, pick an example from your own business and put the questions in the lesson to that example; that is when the series earns its keep. If something stays unclear, you can write to us.

If you want to talk through where to start in your own business, write to us and we can look together.

Frequently Asked Questions

Is this training paid?
No, every lesson on the page is open. You are not asked to open an account or fill in a form.
Do I need to know how to code?
You do not. The lessons describe the order of decisions rather than the use of a tool: what to do first, what to measure, where to stop. Those questions can be answered without writing code.
Do you run corporate training?
Yes, sessions can be arranged for a team. The content is written around the systems that team already uses; the lessons here are the open part of those sessions. Write to us for details.
Will new lessons be added?
The series is open ended. New lessons get written as questions accumulate; if a subject comes up often, telling us is enough.
Which languages are the lessons in?
Like all content on the site, nine: Turkish, English, German, Spanish, French, Russian, Korean, Chinese, Japanese. You can switch from the language control at the top right.